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Your geyser is the unsung hero in your household. Quiet, hardworking, underappreciated. Until your hot shower gives you an icy wake-up call.

Loss of hot water in your house or office probably means geyser issues. This could be the result of:

1. It’s capacity or size
   
2. Hard water deposits
   
3. Takes too long to heat up or heats up too quickly
   
4. A dripping geyser
   
5. Overheating geyser
   
6. Geyser tripping the main switch
   

1. CAPACITY

Has the size of your family increased? Or are more appliances than usual using hot water simultaneously? Sometimes a loss in hot water could be something as simple as the washing machine running while you take a shower.

See if you can distribute the hot water load more evenly over the day, or alternatively, you might need to have an extra geyser installed or an existing one upsized.

2. HARD WATER DEPOSITS

Hard water deposits can build up inside the geyser over time; lowering the geyser’s capacity to perform effectively. If you suspect your heating element or geyser has a build-up of calcium, call Drain Surgeon to have a look at it before it causes damage.

3. TAKES TOO LONG TO HEAT UP

If your warm water takes more than say 5 minutes to reach your shower head, you are wasting water and electricity. Your shower might be far away from the geyser, or your temperature is set too low. A simple temperature adjustment might do the trick.

4. CONSTANTLY DRIPPING / FLOWING

Your geyser overflow pipe allows excess water to flow from the pressure release valve. As such, a bit of a dribble is good. But when the flow becomes excessive, or when boiling water or steam escape from the overflow it could indicate a problem. If you notice this happening, switch your geyser off immediately at the main electricity distribution board. Run a hot water tap in your house for a few minutes to cool down the geyser and see if it repeats. Excessive dripping could also be an indication of a faulty control valve. Best to call Drain Surgeon to have your geyser professionally serviced.

5. OVERHEATING GEYSER

An overheating geyser can be caused by hard water deposits or a faulty pressure valve or thermostat. Overheating and an increase in pressure often go hand in hand – leading to potentially dangerous situations like the geyser exploding.

Having scalding hot water stream from your taps also increases the risk of burns and injury. Firstly – check the temperature of your geyser. It should be between 55 degrees (summer) and 65 degrees (winter). It’s critical that a geyser is installed correctly, so call us to make any necessary repairs to your thermostat and pressure safety valve.

If your thermostat is faulty – it won’t show the red light that is usually an indicator that the water has heated up. If the pressure release valve is faulty, you’ll probably hear boiling inside your geyser. This could be a dangerous situation – follow the steps in this article (link to geyser burst article) and call Drain Surgeon immediately. This is one instance where you do not want to save money by attempting to do the job yourself. Many insurance companies will also not pay out damages if the geyser is not professionally serviced and installed.

6. GEYSER TRIPPING THE MAIN DISTRIBUTION BOARD

One of the most common reasons for a geyser tripping the main board is water dripping on electrical wires. It could also be the result of a faulty thermostat or a burnt-out heating element. Another reason your geyser could be tripping your main switch is faulty installation or poor electrical wiring. Call Drain Surgeon to have your geyser professionally installed and serviced. common problems with Geysers common problems with Geysers common problems with geysers

CALL US TODAY

Drain Surgeon is the largest plumbing group in the Southern hemisphere. We will give you quick and professional service no matter what your plumbing and drainage needs may be.

Call us today and our plumbing team will take care of it – any time of the day or night. We’ve been in the business for a long time and we’ve seen it all, so you can enjoy peace of mind in knowing that one of our expert plumbers will be with you soon. 

At Drain Surgeon we only contract security-screened plumbers and electricians, so your home and family are in safe hands when we perform work on your premises.

Download the app here and save R150 on your first job. And check out our testimonials here to hear what other happy customers have to say. We hope to add your testimonial here soon!

Why call Drain Surgeon? We offer all general and specialised plumbing services, 24/7.

• We only contract security-screened plumbers and electricians, so you can feel at ease when we work on your premises.
  
• We are on call 24 hours a day, 7 days a week.
  
• Your call will always be answered by our helpful staff – never an answering machine.
  
• You do not pay extra for services outside office hours.
  
• We will keep you informed throughout the process.
  
• Our technicians will always be professional, highly competent and wear our recognisable uniform.
  
• The Drain Surgeon vehicles carry all the equipment to complete most jobs immediately.
  
• We leave all work areas clean and tidy.
  
• We always aim to solve your problem quickly and professionally.
  

Not 100% sure it’s actually your geyser? Check out our FAQ page for a quick run-down of the ‘symptoms’ of some of the most common plumbing problems. Knowing when to call a professional will save you money in the long run, as neglecting a serious issue could require more extensive, and expensive, solutions later on.