WATER MARKS

Because your geyser is usually installed in your roof space, watermarks on the ceiling are one of the first signs of trouble.

GEYSER OVERFLOW WORKS OVERTIME

It’s normal for water to drip from the geyser overflow pipe. But if the volume of water noticeably increases or flows from the thicker, white 50mm PVC pipe, it’s best to talk to a professional at Drain Surgeon.

BROWN WATER FROM HOT WATER TAP

If the water runs brown when you open the hot water tap, it could mean that the inside of the geyser is rusted and deteriorating. It could also be sediment and build-up from minerals in the water. Regardless – if you have brown water regularly running from your hot water taps, it’s best to have it looked at.

IT’S BURST! NOW WHAT?!

If you’re ever in the unfortunate situation that your electrical geyser bursts – don’t panic. The hot water gushing everywhere could be quite intimidating but easily sorted in 5 steps:

1. FIND YOUR MAIN WATER SWITCH

This step actually happens long before anything goes wrong. Familiarise yourself with where your water main switch is located and turn it off. This will give you instant reprieve from the gushing water problem. It’s paramount to stop water flow immediately; the water coming from the burst geyser may reach electrical lines and cause a short circuit or electrical fire.

2. SWITCH OFF YOUR MAIN DISTRIBUTION BOARD

Water and electricity is never a good combination. Turn off your electricity at the main board immediately. Do this to avoid electrical shocks, and to avoid the geyser’s heating elements from continuing to function and cause a fire.

3. OPEN THE HOT WATER TAPS

Do this to drain the remaining hot water from the geyser and release some of the built-up pressure in the cylinder.

4. TIME TO START MOPPING

Getting rid of the water as soon as you can saves you big damage in the long run. Pooling water is soaked up by furniture, walls and carpets and could lead to warping, water damage, damp and mould. Mould in particular could lead to health problems, particularly in people who suffer from asthma, allergies and compromised immune systems. Other effects include sinus congestion, runny nose, respiratory problems, throat irritation and sneezing fits.

So best to limit the water damage, and the size of the insurance claim, as quickly as you can by mopping up the water right away. If items and structures are already water-logged, switch on a fan or get a draft through the house as soon as practical.

5. CALL US

Call Drain Surgeon to have your geyser repaired or replaced immediately. We are available 24/7/365.

We’ll also be able to provide a certificate of compliance if installation of a new geyser is necessary.

Drain Surgeon is the largest plumbing group in the Southern hemisphere. We will give you quick and professional service no matter what your plumbing and drainage needs may be.

Call us today and our plumbing team will take care of it – any time of the day or night. We’ve been in the business for a long time and we’ve seen, and fixed, it all. At Drain Surgeon we only contract security-screened plumbers and electricians, so you can rest assured that your home and family are in safe hands when we perform work on your premises. electrical geyser bursts electrical geyser bursts

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Why call Drain Surgeon? We offer all general and specialised plumbing services, 24/7.

• We only contract security-screened plumbers and electricians, so you can feel at ease when we work on your premises.
  
• We are on call 24 hours a day, 7 days a week.
  
• Your call will always be answered by our helpful staff – never an answering machine.
  
• You do not pay extra for services outside office hours.
  
• We will keep you informed throughout the process.
  
• Our technicians will always be professional, highly competent and wear our recognisable uniform.
  
• The Drain Surgeon vehicles carry all the equipment to complete most jobs immediately.
  
• We leave all work areas clean and tidy.
  
• We always aim to solve your problem quickly and professionally.
  

Not 100% sure that it’s your geyser? Check out our FAQ page for a quick run-down of the ‘symptoms’ of some of the most common plumbing problems. Knowing when to call a professional will save you money in the long run, as neglecting a serious issue could require more extensive, and expensive, solutions later on.